Delivery & Returns

  • Delivery

  • US Delivery

    Our delivery rates for the US consist of three bands, depending on your location in the United States:

    East Coast: $12.99

    Middle America: $14.99

    West Coast: $19.99

    Please note that we are unable to send to PO Boxes.

  • Returns

  • How to return your product

    Customers have up to 28 days from the date of order to
    request a full refund. Please contact us by calling +44121 420 2494 or email general@haws1886.co.uk to request
    a return.

    We will then ask you to post the items back to us in their
    original condition and packaging. Haws is not responsible for any items lost in
    the post, so please ensure that you send via a tracked method.

    Once your items are received, we aim to refund or exchange
    within 5 working days. You will receive an email notification to let you know
    when the refund has been processed, or when a replacement product has been
    dispatched.

    RETURN ADDRESS

    Haws Watering Cans

    care of

    FH Packaging

    1236 US Hwy 441 Bypass

    Dublin, GA 31021

  • Order Cancellations

  • How to request an order cancellation

    We ask that you notify us promptly with your request. Please note that we are not always able to cancel orders.

    To request an order cancellation; please send an email to:

    general@haws1886.com

    With the following text in the subject:

    Cancel Order (insert order reference number)

    It is very important that you include the word " Cancel" in your email Subject, together with the order reference number. This can be found on your order confirmation email number and follows the format:

    #XXXXHAWS

    If you fail to do this, then your request might miss the cancellation window.

    In the email body, please briefly explain the reason for the cancellation.